Most common repairs — like smartphone screen replacements or battery swaps — are completed within 1–2 hours of drop-off or technician arrival. Complex repairs (motherboard issues, water damage) may take 24–48 hours depending on parts availability.

Walk-ins are welcome at our physical hubs, but we highly recommend booking online. Booking ahead ensures we have the specific parts in stock and a technician ready immediately — saving you time.

Yes! RepairBirds offers on-site repair services in select cities. Our certified technicians can come to your home, office, or a local coffee shop to fix your device right in front of you.
ⓘ Available in select cities only

Not sure what is wrong? Bring your device in (or send it) for a full diagnosis. Our technicians will test the hardware and software, identify the root problem, and give you a transparent, no-obligation quote before any repair work begins.

Absolutely. Book a repair online and we will provide instructions on how to securely package and ship your device to our closest service center. We repair it and ship it right back!

Costs vary by device brand, model, and damage type. We believe in total transparency — check estimated prices on our service pages, or request a free diagnostic for an accurate quote.

If you proceed with the repair, the diagnostic is completely free. If you choose not to proceed after diagnosis, a small standard diagnostic fee applies for the technician's time and labor.

We strive to offer the most competitive pricing for high-quality repairs. If you find a lower price from a local, certified competitor using the same grade of parts, let us know — we will do our best to match it.

Yes! Through our Device Trade-In program you can trade in old or broken smartphones, tablets, or laptops. We assess the device's value and apply it as credit toward your current repair, or give you cash.

We primarily use Premium/OEM-grade parts that match your device's exact specifications. We also offer high-quality aftermarket parts for cost-conscious customers — great value without sacrificing reliability.

Yes, all services come with a standard limited warranty covering defects in the parts installed and the labor provided. If a replacement part malfunctions through no fault of yours, we replace it for free.
ⓘ All repairs included

Our warranty does not cover accidental damage after the repair (e.g. dropping a newly installed screen), water damage, or software issues unrelated to the hardware repair we performed.

Yes, we offer custom device insurance plans covering future accidental damage, liquid damage, and hardware failures. Highly recommended for newer, expensive devices.

Already have a replacement screen, battery, or component? Our technicians can install it for you at a flat labor rate. Note: our standard parts warranty does not apply to BYOP repairs, as we cannot guarantee third-party part quality.

We repair it all! Beyond smartphones (iPhone, Samsung, etc.), we have specialized technicians for laptops (MacBook, PC, Chromebook), desktop computers, game consoles (PS5, Xbox, Nintendo Switch), and even televisions.

Yes, we provide specialized water damage recovery. Important: turn the device off immediately, do not plug it into a charger, and get it to us as quickly as possible. The sooner we can clean the logic board, the higher the chance of saving it.
ⓘ Speed is critical — act fast!

Yes. We perform advanced console repairs including HDMI port replacements, hard drive upgrades, overheating/fan cleaning, and disc drive repairs.

For most hardware repairs (screens, batteries), your data is 100% safe. However, if your device requires a motherboard repair or software flash, data loss is possible — always back up beforehand.

We strongly advise backing up your device to the cloud or a computer before any repair. While we take every precaution, unexpected failures can occur with heavily damaged electronics.
ⓘ Always back up first

Never. Our technicians only access parts of your device necessary to test the specific repair (e.g. testing the camera app after a lens replacement). You can even watch the repair in-store or during a home visit.